Support Documentation

/Support Documentation
Support Documentation 2017-04-14T19:46:38+00:00

Please click on the headings to view each document.

 

Quick Start Guide

  • A short “Getting Started” guide to the buddygroups platform.

 

Structure

  • How information is organised and accessed…
    • Items
    • Group Spaces
    • Rooms
    • Sections
    • Types of Group Spaces (private space, personal groups etc)
    • Owner Administrator
    • buddygroups Administrator
    • Managing Groups & Rooms

 

Navigation

  • Getting Around
  • Filtering
    • What is Filtering?
    • Using Filters
  • Menus
    • General
    • Filter Menus
    • Notification Menus
  • Filter Summary Panel
  • Shortcuts Navigation Panel

 

Content Management

  • Adding Items
    • Adding a Gallery Item
    • Adding a Discussion Item
    • Adding a Journal Item
  • Editing / Deleting Items
  • Live Content
  • Interacting
  • Creating and Managing Item Tags
    • What are they?
    • Guidance how to form Tags
    • Using Tags
    • To select a Tag and/or create a new one

 

Members

  • Types of Members
  • Buddies
  • Members Profile
  • Becoming a member of a Group
  • Group Administrators

 

Notifications

  • General Notifications
  • Buddychat

 

Further Support

  • What to do when things aren’t working, or if you need assistance
  • Start Here
    • General checks you can do
    • Contact technical support